Quality-assured commercial and domestic services

Advanced Maintenance UK Ltd is dedicated to delivering the highest quality of service across all aspects of our business. Our commitment to excellence is reflected in our adherence to a business management system designed to meet the requirements of ISO 9001:2015 and ISO 14001:2015.

Our policy encompasses several key principles:

1. Customer Satisfaction: We aim to provide satisfaction to our customers, stakeholders, and interested parties by meeting and exceeding their expectations whenever possible.
2. Compliance: We commit to complying with all relevant compliance obligations, codes of practice, and other requirements applicable to our activities, ensuring the highest standards in all aspects.
3. Health, Safety, and Environmental Responsibility: We prioritize the reduction of hazards, prevention of injury and ill health, protection of the environment, sustainable resource use, climate change mitigation and adaptation, protection of biodiversity and ecosystems, and other commitments relevant to our organization's context.
4. Resource Provision: We ensure the provision of all necessary resources, including equipment, trained and competent staff, and any other requirements to meet our objectives effectively.
5. Employee Awareness: We make sure that all employees are aware of their obligations concerning the quality and environmental policy, fostering a culture of responsibility and commitment.
6. Continuous Improvement: We maintain a management system that seeks continual improvement in its effectiveness and performance based on risk, fostering a culture of ongoing enhancement.
7. Training: All employees receive training to ensure awareness and understanding of quality and environmental considerations, emphasizing their impact on customer service and the products and services we provide.
8. Management Review: Top Management regularly reviews the quality and environmental system to ensure its appropriateness and suitability for our business, fostering a proactive approach to continuous improvement.
9. Audit and Review: The Quality and Environmental System undergoes regular internal and external audits and is reviewed annually to ensure its effectiveness and alignment with our objectives.

ISO 9001:2015 British Assessment Bureau Certification: Advanced Maintenance UK Ltd, certificate number: 192619

ISO 14001:2015 British Assessment Bureau Certification: Advanced Maintenance UK Ltd, certificate number: 192651

This policy serves as a framework for setting, monitoring, reviewing, and achieving our objectives, programs, and targets, underscoring our commitment to delivering exceptional service while upholding the highest standards of quality and environmental responsibility.

Advanced Maintenance UK Ltd has always prioritised the health and safety of our team, maintaining a CHAS membership for over nine years. In our ongoing commitment to providing the best possible service in 2020, we decided to elevate our CHAS membership to Chas Advanced.

To support our transition to Chas Advanced, we implemented several enhancements, including:

1. Equal Opportunities & Diversity Policy: We introduced a more comprehensive policy to ensure equal opportunities and promote diversity within our organization.
2. Anti-Bribery & Corruption Policy: We extended our policy to address anti-bribery and corruption, reinforcing our commitment to ethical business practices.
3. Anti-Slavery and Human Trafficking Policy: A new policy was established to address anti-slavery and human trafficking concerns, reflecting our dedication to eradicating such practices.

These measures collectively reinforce our commitment to the highest standards of health, safety, and ethical conduct. The upgrade to Chas Advanced demonstrates our proactive approach to ensuring the well-being of our team and delivering excellence in service.

Following our recent upgrade to CHAS Advanced, Advanced Maintenance UK Ltd has actively sought accreditations to support our commitment to providing the best service for our customers.

Since its inception in 2012, Acclaim Accreditation has been endorsed and quality assured by Supplier Assessment Services. Acclaim is also a member of Safety Systems in Procurement (SSIP), supported by the Health and Safety Executive (HSE), making it universally accepted in both public and private sector procurement.

We are pleased to announce that on April 5, 2019, Advanced Maintenance UK Ltd was awarded its first Acclaim Accreditation, with a commitment to maintaining this accreditation annually.

• Acclaim Accreditation: Assessment number: 67988
• Constructionline Registration: Registration number: 00405100

These accreditations reflect our dedication to upholding the highest standards in health and safety, demonstrating our ongoing commitment to excellence in service delivery.

In adherence to our ISO9001:2015, ISO14001:2015, CHAS Advanced, and Constructionline certifications, we have meticulously crafted a suite of policies aimed at safeguarding the safety and welfare of both our valued customers and dedicated employees. These policies are available for download, here:

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