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Fantastic Testimonial
13 April 2020
A fantastic testimonial from Julie at A2Dominion
Advanced Maintenance UK Ltd prides itself on offering the very best service possible, so it was lovely to come into the office this morning to this fantastic testimonial from Julie at A2Dominion;
Dear Advanced Maintenance - I am writing to you to express my thanks to Ricky, the Engineers and the Office Staff within your company.
I have worked for A2 Dominion Group for 14 years and during this time I have not had any concerns in relation to the services that are provided by your organisation.
The Customer Service that you provide is always of such a high standard. Faults are usually responded to the same day or within 24 hours and 99% of which are, completed during the initial visit.
The dedication of your staff is evident and this is shown through, Directors being approachable, dealing with queries out of office hours and attending site at short notice as and when required. Office staff’s polite telephone manner and willingness to help with queries, and the Engineers who are trustworthy, reliable and that always go above and beyond when dealing with issues and concerns. The professionalism of all staff whilst working with onsite Scheme Management and staff members is second to none.
An example of the professionalism, patience and attitude recently shown by AMUK staff was during a recent fire panel issue that was affecting the on site heating and hot water system, this proved to be a difficult time and major inconvenience to both staff and Tenants. Advance Maintenance director and his staff showed complete professionalism and positive attitude whilst investigating the issue, the time, effort and endless hours that they spent working on site to resolve this issue was above and beyond a2dominion expectations.
The working relationship I have with Advanced Maintenance UK Ltd, is excellent and I would not have any hesitation in recommending the reliable high standard service they provide to anyone.
Julie A2Dominion
Thank you, Julie, for the fantastic feedback, on our behalf we can say it has been a pleasure working with you and all at A2 Dominion.
Merry Christmas and Happy New Year from all of us at Advanced Maintenance UK Ltd!
Today, the team at Advanced Maintenance UK Ltd had the privilege of participating in Denefield School's Careers Day 2024. This event provided a unique opportunity for us to engage with bright young minds and share insights into the dynamic field of plumbing and maintenance. This year's event was particularly special for us as it allowed us to connect with students across all year groups and inspire the next generation of professionals. Our Director, Ricky Gale, led the charge, supported by Operations Manager Tony Williams, Accounts Assistant Donna Endean, and Quality Manager Kellie Pickett. Each team member brought their unique expertise and passion to the event, creating an enriching experience for the students. Throughout the day, the team engaged with students in meaningful discussions about the path to becoming a plumber. One of the most exciting aspects of our discussions was exploring the future technologies that await the next generation of plumbers. We delved into advancements such as smart plumbing systems, sustainable materials, and innovative tools that are set to revolutionise the industry. These technologies not only promise to make plumbing more efficient and environmentally friendly but also open up new avenues for innovation and career growth. A highlight of the day was the hands-on experience with the press gun, led by Tony and Ricky. The students' excitement and the brilliant results they achieved demonstrated the value of practical learning. A big thank you to Denefield School for the opportunity to participate in this inspiring event. The event not only allowed us to inspire young minds but also reinforced our commitment to community engagement and professional development. Engaging with the students and sharing our knowledge and passion was a rewarding experience for our team. Community engagement events like these are crucial for building a brighter future and fostering the next generation of leaders and innovators. We look forward to future collaborations and continuing to support the leaders of tomorrow. Together, we are building a brighter future.
Meet the Team - The First Response Administrators Amanda Morris & Charlotte Busby